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Medical and Health Care Training

Health Care Expertise: One of CTLC’s growing specialties is team and leadership development for the health care, medical, pharmaceutical and physician communities. We have worked with a number of hospitals, health services, medical schools, and practices (see below for specific list). CTLC’s facilitators and instructors include practicing MDs, medical school faculty, and other health care professionals. Our innovative partnership with Weill Cornell Medical College (Cornell University’s medical school) provides us strong insights and resources.

Medical Team Training Programs

All programs are customized to meet the specific needs of organizations and staff.

Medical Student Orientations
Designed to build community, camaraderie, and trust with new medical students. Provides lively and positive jump start to medical students’ new role, environment, and responsibilities. Can also focus on ethics, communication, diversity, or other program specific goals.

Physician Orientations
Focuses on welcoming and integrating new physicians to existing or new teams. Emphasis is on individuals getting to know one another, learning new cultures, and developing communication skills and trust to flourish in their new environment.

Team Development
Designed to help a new or intact work group work better together to achieve higher performance. Whether it is to increase efficiency, reduce medical errors, increase patient/customer satisfaction, deal with change, reduce turnover, or a host of other goals, these programs can help your group or team succeed in a quickly changing world.

Cross Functional Team Training and Development
Cross Functional Team Training and Development – Developing strong teams is critical, but so is developing strong cross-team working relationships. Help your teams work together seamlessly, avoiding communication, trust, competition, and leadership pitfalls that can lead to inefficiencies and potential medical errors.

Leadership Training
Help your staff develop the skills to be better leaders and followers. Training emphasizes leadership styles, power, communication, motivation, vision, ethics, and diversity. Programs can be modified to focus on front line, small team, physician, or executive leadership.

Stress Reduction
Stress has been identified as a cause of medical errors, burn-out, and turnover. Reduce stress and increase your staff’s wellness by sending them to a CTLC session intentionally designed to re-energize and inspire individuals. They will challenge themselves and learn about each other in a new environment and a new way of interacting, returning to the workplace refreshed and re-charged.

Wilderness Medicine
Through Cornell Wilderness Medicine (an innovative joint program between Cornell Outdoor Education and Weill Cornell Medical College), we have been training wilderness professionals, medical students, residents, and physicians in a wide variety of environments including temperate forests, sub-arctic mountains and glaciers, and deserts. Wilderness medical training can be used for stress reduction, training for creative/innovative thinking, or certifications (WFA, WFR, WEMT, CMEs).



Recent CTLC Medical Programming

United Health Service – Wilson Memorial Hospital

Contact- Shawn Berkowitz, MD
Lead Physician, UHS Geriatrics
Assistant Professor of Geriatrics and Family Medicine
Program Director Geriatric Clerkship / SUNY Upstate Medical
Director, Southern Tier Center on Aging

Physician Orientation June ’08,’09,’10

• 25-30 new Internists each year
• Team Development
• problem solving skill development
• trust building
• Leadership Development through Leadership Wheel Model
• Utilize the low/team Challenge Course and the High Challenge course
“The day surpassed my expectations completely. I was not expecting to enjoy this because they were MAKING us go, and I LOVED the whole thing”

Family and Internal Medicine Faculty- Wilson Memorial Hospital-January ‘10
• Leadership focus- 2 models
o Leadership Wheel (to be consistent with the Internists)
o Situational Leadership

Internists Follow up – same group as June program, January ‘10
• Leadership Wheel refresher
• Continuation of trust and team development

Faculty January ‘10
• Leadership focus- 2 models
o Leadership Wheel (to be consistent with the Internists)
o Situational Leadership

Medical Educators and Admin Staff- February ‘10
• Team development
• Leadership Wheel

SUNY Upstate Medical Center
Department of Psychiatry
• Incoming Residents Program
• Team Development
• Trust Development
• Low/Team Element and High Challenge Course
“…very well-really helped to develop us as individuals and as members of a larger team.”

Hospicare of Ithaca Staff
• Develop and empowered Team
• Culture shift from past counter-productive ways
• Low/team elements utilized
“We were interested in building teamwork and that effort succeeded very well”

Merck & Co., Inc.
• Team Development through campus-wide Scavenger Hunt
• Dinner and Bonfire at our Hoffman Challenge Course

IthaQatar Ambassador Program
• Qatar Pre- Med students and Ithaca Campus students together
• Relationship building
• Support system for each other
• Low/team elements utilized
“The most effective aspects were working together and forcing us to rely on everyone.”
“…it helped build trust among us all and let us be more comfortable with ourselves and each other.”

Hospitalists, Cayuga Medical Center, Ithaca, NY
• Trained new team of hospitalists
• Developed teamwork, trust, and communication skills
• Initiatives and low ropes

Weill Cornell Medical College
• Trained medical students and residents through Wilderness Medicine Electives
• Assisted in orientations for new medical students
• Provided stress reduction programs for emergency medicine residents